Charm Girl’s Talk
Charm, a leading brand in sanitary napkins, aims to enhance its website, www.charmgirlstalk.com, to increase user retention time and engagement.



Low User Engagement: Users primarily visit the site to read articles without much interaction.
User Retention: The website lacks features that encourage users to stay longer and return frequently.
Discoverability: The educational content is not easily found by the target audience.
Introduce Gamification Elements: Implement quizzes and a points system to encourage user interaction. Allow users to collect points and redeem them for rewards.
Optimize SEO: Enhance SEO practices to improve the discoverability of educational articles. Ensure content is easily found by the target audience through strategic keyword integration.
Implement Mailblast: Activate the Mailblast feature to send direct messages to users about new articles and updates. Increase user engagement through regular and relevant communications.
Streamline Registration: Simplify the sign-up process to enable quick registration. Integrate social media login options for a more user-friendly experience.
Increased Engagement: Users began to interact more with the website through the newly introduced gamification elements, showing greater interest in quizzes and rewards.
Enhanced User Retention: The simplified registration process and social media login options made it easier for users to sign up and log in, resulting in more frequent visits to the website.
Improved Discoverability: SEO optimization made the educational content more accessible, helping users find the articles they needed more efficiently.
Strengthened Communication: The Mailblast feature allowed for direct communication with users, keeping them informed and engaged with the latest content and updates.
Boosted Social Media Interaction: Campaigns connected to the brand’s social media channels increased awareness and engagement, encouraging users to share and discuss content across platforms

